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Shipping Info

Shipping Info

 

The Perfume Warehouse guarantees Next-Day Dispatch, ensuring your order is shipped from our Sydney warehouse the day after it’s received, excluding weekends and public holidays.

The majority of our parcels are delivered by Australia Post however occasionally we work with other courier partners to provide the most efficient delivery service at the most reasonable price.

In the very unlikely event that your item is lost or damaged during post, then we are responsible and will issue either a full refund or replacement (photos must be sent of damages). Tracking details are emailed to customers upon dispatch.

Refer below for our domestic shipping times:

  • Metro Areas - 2-5 Business Days
  • Other Areas - 3-6 Business Days

A signature is required upon delivery unless requested otherwise in the order notes. The driver will leave the parcel only if safe to do so, otherwise a missed delivery card will be left behind.

If you have problems with your delivery please contact us via The Perfume Warehouse Contact Us/Help Centre and we'll always work with you to address any issues.